enJOY it

an archived personal and craft blog from Elise Blaha Cripe.

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Tackling some questions from this post today :

Would love to hear any thoughts you have on branding…also any suggestions on setting up an etsy shop!

My opinion on branding is Don't Obsess. You can change it. You are launching an Etsy shop, not a global business. You are going to evolve, your products are going to evolve and your interests are going to change. I think the "branding" part is a big hold up for small businesses and it takes away from the actual point : making product and putting it out there.

That said, google searches for "business card ideas" or "logo ideas" might help get the wheels turning. Take a piece of paper and write down WHO YOU ARE and WHAT YOU DO. Be sure that your business cards and shop banner portray this idea. Ask for help from your family and friends to be sure your message is being portrayed.

For starting a shop, I recommend reading though the help section for sellers on Etsy. This page is a good start.

What are your "Big Plans" for "Elise Joy"?

Develop more & stronger products. That is always the plan. After that, I have no idea.

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I'm in the process of setting up a shop and I wondered what your thoughts are on if I should have business cards and a "brand" , etc. starting out?

I think you absolutely have to have a business card to mail out with your products. HOWEVER, I think this business card can be a piece of cardstock with your handwritten details. You need a shop name, but you don't need a logo or full brand to begin.

Here are some simple inexpensive ideas from making your own brand pieces that can be changed later on.

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I would like to know more about how you went from crafting as a hobby to more than a hobby…the process is something that I think is really interesting. Do you have any advice?

My crafting hobby turned into a business because of my blog. I was making stuff and sharing it and people were reading about it. There were some items that had more interested than others (like mixed paper books and letterpress prints) and so I started making more to sell. Once I knew I could make things that people would buy, I started spending time developing product and was willing to take more risks. Sometimes shop items fly out the door and sometimes they don't. It's a tricky process but I get an unbelievable rush when hit on the right thing.

I think you have to develop a signature item – for me, it would be mixed paper books – and let those be your thing at first. As your interests change, you can expand, but keep that signature in stock.

Do you ever lack motivation? What tricks do you use "in the moment" to keep focus?

Yes. But generally, I have something that has to be done so I push though. This post details my thoughts & tricks on staying focused. For me it is all about to-do lists. It's about understanding why you are unmotivated and eliminating the things that are making you panicked or uninspired.

Do you miss the "social interaction" that came with going to work outside of your home? How do you keep from going crazy, all by yourself all day?

It is going to sound bad, but … no. I am a homebody. I like my own time and my own space. I love blogs and twitter because I feel like I "know" people online and I connect through them each day. That sounds so lame. But, for me, it's perfect. If I didn't do well on my own, this career choice would have been a bad one.

What are your favorite tools?

My MacBook Pro. I don't know what I was thinking by waiting so long for a computer upgrade. My Rotatrim paper cutter is insanely good. I use Uline for packing materials. I print posters and prints out of house but use my printer for stationery orders. It's an HP PhotoSmart 2575 and the reviews on amazon.com are terrible, but I like it and it works well for me.

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Love to hear about your journey and transition from working full time, to part time at paper source to full time self employment.

This post has some information about how I got here. I might try to get another post together about it. 🙂

Do you ever get negative comments or e-mails? How do you handle them?

Yes, sometimes. If it's a totally uncalled for comment – I delete it and do my best to forget it happened. If it's just unsolicited "advice" I usually respond to the individual. Putting your life on the internet means opening yourself up to a lot of opinions. Sometimes these opinions are helpful and sometimes they make me so frustrated. It helps so much to have Paul talk me down off the ledge so I don't take my anger out on the computer.

If it is something regarding my shop, like someone is unhappy with a product, that's a completely different matter. I will always take customer complaints or feedback very seriously – they are paying for a service. A mean spirited comment from a blog reader is different. My blog is "free" and folks can click away and never come back if they don't like what I am doing or who I am. There is no need to send an email.

I'd love to hear about what classes you took in college that were MOST beneficial to the person you are today!

I was a business marketing major. I took a lot of math classes. And a lot of business classes. I love math. I love marketing. I loved my selling and product development classes. I, oddly, loved my accounting classes. I didn't take any art classes besides black and white photography.

I think I am a business person first, a crafter second. Especially, when I think back on the classes that I enjoyed most.

But I am most grateful for the non-essential classes that I made time for. Like web design. Someday, when I have kids in college, my advice will be – take all the classes you have to for your major and then take all the extra classes that you want to pass/fail. College is rad. I can't believe the opportunities that you have while you are there.

Do you advertise, do you pay to get your stuff on the front page of etsy?

I advertised on a craft blog last month but it was hard to tell how much of the hits from it translated into sales. I advertised one of my workshop's on Ali Edwards' blog a few years ago and noticed a major bump in sales once she featured it in a giveaway. I have not paid to have my stuff on the front of Etsy and that is not something I plan on doing.

how much inventory to you keep on hand at a given time – or do you process orders through a lab once you receive them so you aren't needing to shoulder that kind of investment?

I have inventory on hand at all times. I process through a lab about twice a month and restock items when they get down to just one left. Sometimes I get screwed and don't have the product when it gets ordered, but the turn around time for processing is pretty good.

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Hope that answers a few questions! Keep in mind – no story is the same. Something that works for others might not work for you. The key is develop your own style and follow your own time line.

Other posts you might enjoy:

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21 responses to “Q&A on the shop and small business.”

  1. Ann Avatar
    Ann

    I just think you are one of the most inspiring bloggers out there – and I read so many blogs it’s ridiculous. You have no idea how many times I’ve said to my husband, “you have to read this blog post there’s some really great, inspiration stuff in it.” In fact, a few months ago I said that to him and then realized that not only was it about the tenth time I’ve said that to him about one of your posts – but your posts are the only ones I have ever mentioned to him.
    You keep me thinking for days, weeks, months about finding something I love and running with it. My husband is not the creative type, but I think what you type out here reach across so many different “types”.
    Now, I just refer to your blog as that “inspirational blogger” when I talk to him and when we go on our walks, we’ll discuss things you’ve mentioned here.
    Anyway, keep doing what you’re doing because -wow- it is so fun to watch your successes.

    Like

  2. Caroline Avatar

    Great advice, Elise! I especially love the comments about not getting stuck on your brand and not having huge plans beyond developing products. That’s the beauty of your business. It reflects you and you don’t know exactly who you’ll be in ten years, which makes life so exciting.
    Love reading your blog and really missed our PS days together while I watched your video.
    XO – C
    PS – Wish I were more business than craft.

    Like

  3. carrie Avatar

    love, love, love this post. I’m not sure if I’ll ever own an etsy shop one day, or if the things I create will ever be purchased by others, but this post is totally inspiring. I’ve yet to discover what my “signature piece” or item is, but this gets more ideas flowing. How did you decide on mini books? Where did you first get the idea to make them, even if it was just for you at first? PS – the big mini workshop PDF is awesome!!
    Thanks as always for your awesome content.

    Like

  4. Alexandra Avatar

    I’m loving the multiple posts a day lately!!
    I have to agree with everyone else— you are one of the most inspirational bloggers out there, and I appreciate all of the advice you are so willing to give. You are a success, and your story is such an inspiration to so many people. Thank you for sharing all of the time!!
    You have completely inspired me to take the leap of faith and do what I want to do with my life. ❤

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  5. Dee Avatar
    Dee

    Hi Elise. Love this post and others like it about the business end! Thank you for sharing your process, ideas, and everything else. I too am loving the multiple posts in a day AND the weekend posts too!! Keep up all your great work and best of luck at the craft show!
    Dee

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  6. elise blaha Avatar

    that is so sweet and so very motivating to me.
    thank you.

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  7. elise blaha Avatar

    The mixed paper book idea was based on a book that I made for myself and shared on the blog. The response was good so I made a few more the papers that I had around the house. All of those sold, so I started buying paper and later fabric to make more. They are easy enough to put together but interesting enough to purchase because I find different papers and color pairings. I dont know why I decided to make my own that first time … 🙂

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  8. Joy Avatar

    I just wanted to say thank you so much for posting this. I’m pretty new and this whole blog/crafting business. I’ve been crafting since I can remember but I’m still in college and never thought I could use my thrifting/ crafting to make any money. Now, I’m not sure if I’m going to start a business but it’s really refreshing and helpful to see someone who went out and did it, and is successful but more importantly loves what they do!!

    Like

  9. Lisa Fine [lisasfoods] Avatar

    Hey Elise. I’m curious about your printer and digital prints. Do you print the entire print on computer paper? And if a print is white text on a brown background, for example, is the color printer doing all of the work for the background?
    I’ve been experimenting with some ideas for notebooks I want to make at home, and would love your feedback. Thanks so much!

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  10. elise blaha Avatar

    hi Lisa,
    I dont print the digital prints at home. When I said out of house I meant through a printing company. They arrive as photo prints and I photograph them, list them and mail them out. But yes, to get white text on a dark background, the whole background would get flooded with ink. 🙂

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  11. Rachel Avatar

    This is fabulous! I love reading about small business from people in the trenches. I would love to pass this Q and A on to my readers if you didn’t mind.

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  12. elise blaha Avatar

    thats fine – please just provide a link. 🙂

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  13. Ivo Merlos Avatar

    Being well prepared and having loads of imagination for your craft are some of the best way to know that you are in the right path in handling a business. Also, I admire your mindset on how a brand evolves as you go on with it, since it is agreeable that people changes how they see things as beautiful or profitable as time goes by.

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  14. Jena Avatar

    I know I’m late reading this but thank you so much for all the great information and advice. This was so helpful!

    Like

  15. Jessi Avatar

    What type of shipping do you use for your etsy shop? I’m looking at rates on the USPS website and it seems rather expensive. My mom and I are getting ready to open an etsy shop so we are doing all of our research. Thanks!

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  16. elise blaha Avatar

    usps exclusively. 🙂

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  17. Staci Burruel Avatar

    If you’re running out of ideas or motivation, it’s always best to return to your original plan. If you don’t have one, then make one! I have a whiteboard where I write my daily goals, some as big as “Make 20 sales today!” and some as light as “Smile for the customers!” Marking them off the board is always a happy moment.

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  18. Jay Avatar

    I know this is a relatively “older” post, but I’m glad I found it and thanks for sharing all that. (I’m an avid reader of this blog, and you’re such an inspiration, i keep on coming back!)
    My friend and I are hoping to open up a business that deals with handmade and letterpress/silkscreen printing (we both have art degrees and are very familiar with all processes of printmaking), so it’s nice to read about someone who took a leap of faith and how they’re succeeding, as well as the realistic side of things.
    Thank you for sharing this!

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  19. Kassandra | National Labor Relation Act Avatar

    great thing I cam across your blog and I got some great ideas form your creativity.:)

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  20. angelica.americo10@gmail.com Avatar
    angelica.americo10@gmail.com

    I identified with the way you view your life. I’m going through a process of professional meeting. I can do a lot of things, most focused on art, but do not know what I do right now. I feel bad and lost! But reading your blog I could see that in life some people go for it!
    Congratulations lovely blog
    I me sorry my English is terrible, I speak Portuguese. 🙂

    Like

  21. Laura Avatar

    Considering just putting all these fabulous posts on my bookmarks toolbar.. Daily inspiration!
    I’d be so keen if you ever did decide to do an e-course putting together all these wise words.
    You rock, Elise!
    xo

    Like

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